At Beyond Trauma Recovery Clinic, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information provided through submitted forms on our website, while ensuring compliance with Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canada Anti-Spam Legislation (CASL).
- Collection of Personal Information: We may collect personal information, including but not limited to names, contact details, and demographic information, through the submitted forms on our website. This information is voluntarily provided by individuals seeking our services or requesting information.
- Use of Personal Information: The personal information collected through submitted forms will be used for the following purposes:
a. To provide the requested services and information.
b. To communicate with individuals regarding their inquiries, appointments, or other relevant information.
c. To improve the quality of our services and website.
d. To comply with legal obligations.
e. To send promotional emails or newsletters, subject to obtaining consent as required by CASL.
- Disclosure of Personal Information: We may disclose personal information to the following entities or individuals, as reasonably necessary and in compliance with applicable laws:
a. Our employees, contractors, and authorized agents who need the information to provide the requested services.
b. Third-party service providers who assist us in operating our website or conducting our business.
c. Government authorities or law enforcement agencies, as required by law or to protect our legal rights.
- Opt-Out Policy: Individuals who have provided their personal information through submitted forms on our website have the right to withdraw their consent or unsubscribe from receiving marketing communications at any time. To exercise this right, individuals can use the unsubscribe link provided in the marketing emails or contact us directly using the contact information provided below.
- Security: We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
- Retention of Personal Information: We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. When personal information is no longer needed, we will securely dispose of it.
- Access and Correction: Individuals have the right to access and correct their personal information held by us. To request access or correction, individuals can contact us using the contact information provided below.
- Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective upon posting the revised version on our website. We encourage individuals to review this Privacy Policy periodically.
- Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Beyond Trauma Recovery Clinic
Address: 15-110 Gallie Court
Email: info@beyondtrc.com
Phone: 7057263637
By using our website and submitting personal information through our forms, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
This Privacy Policy is effective as of the date mentioned above.